About
As you already know, I'm Hugo. I'm married to Sandra and have three kids, Luísa, Eduardo, and Leonor. I was born in Pombal, a small town in Portugal, and moved to Lisbon to study at University. I've been in love with this city since then and never left.
When I was young, I wanted to be an architect and later an advertiser. It was only after graduating in Public Relations and Advertising, that I discovered the magic of the internet and started working on digital projects, playing with Flash, Actionscript, and XML.

Presenting a NOS internal project at Alvaláxia's movie theater
For the past 15 years, I've been working on large-scale digital projects in various roles such as an Information Architect, UX Designer, UX Researcher, and most recently, as a User Experience Manager at NOS Technology.
NOS Technology is the IT company of NOS, one of the largest Portuguese telecom companies and my story here started in 2011, when I joined as an Usability Analyst, as a team of one, handling tasks such as UX research, UX design, and front-end development. Working on responsive websites using HTML, CSS, and a bit of javascript.
Since then, I have been able to build and lead a talented team of 18 UXers (UX Researchers, UX/UI Designers, and UX Writers) and Frontend Developers, working together to create amazing user experiences that make people's lives easier and more enjoyable.
Starting your UX journey!?
Looking to start your career in UX and don't know where to start?
I've been working in the field for over 15 years and would be happy to guide and coach you. Whether you're interested in becoming a UX Designer, UX Researcher, or Information Architect, I'm here to support you on your journey. Reach out and I'll do my best to make time for you or connect you with the right professional to help you on your path.
Support for startups and entrepreneurs
Need some help or advice?
If you're working on a new product or service, or building your own startup and need help with the user experience of your website or app, reach out. I'll be happy to offer my support and advice.
Let's stay connected
If you want to get in touch, email me a message and I'll get back to you as soon as possible. And for my latest updates follow me on these social networks:
Disclaimer
The opinions expressed on this website are solely my own and do not reflect the views or opinions of my employer. The information provided on this site is intended for informational purposes only and should not be relied upon as legal, financial, or professional advice.